House Rules:

 

1. The Uniform Conditions Horeca (UVH) govern all agreements made with our establishment. You can find a copy of the UVH in English here.

2. We accept the following forms of payment: Maestro, Mastercard, Visa, Kobe Giftcard (gifty), and Cash.

3. For hygiene reasons, we regret to inform you that no dogs or other pets are allowed inside our restaurant.

4. Reservation limits: Reservations can be made for up to 8 people. If your group exceeds 8 people, please email us for alternative options.

5. Reservation timing: Kindly note that if you arrive more than 15 minutes late, we will release your table to accommodate other guests. If you anticipate being late, please call us to inform us of your estimated arrival time.

6. Teppanyaki table policy: When seated at the teppanyaki tables, ordering from the à la carte menu is not available.

 

Reservation & Cancellation Policy:

 

1. Advance reservation: We highly recommend making reservations in advance, especially on weekends, to secure a table.

2. Cancellation options: You can cancel your reservation up to 1 day prior by using the cancellation link provided in your confirmation email. Alternatively, you can cancel up to 2 hours prior by contacting us via phone or WhatsApp.

3. No-show policy: Failure to show up for a reservation without prior notice will be marked as a "no-show" in our system. Consequently, a down payment may be required for future reservations. If this applies to you, we will send you an email with detailed instructions and information.

 

Please feel free to reach out to us if you have any further questions or require additional clarification.